Shipping policy


Shipping Policy

 

Thank you for shopping with CareSphere1. We are committed to delivering your home care essentials safely and on time.

 

Order Processing Time

 

  • Orders are processed within 1–3 business days (excluding weekends and holidays).
  • Once your order is processed, it will be shipped and you will receive a confirmation email with tracking details.


 

Shipping Time

 

Estimated delivery times may vary depending on location:

  • Canada & USA: 5–10 business days
  • UK: 5–12 business days
  • India: 5–15 business days
  • Other Countries: 7–20 business days


Delivery times are estimates and may be affected by customs, weather, or carrier delays.


Shipping Charges

 

  • Shipping charges (if applicable) are calculated at checkout.
  • Free shipping promotions may apply during special offers.


 

Tracking Information

 

  • Tracking details will be sent via email once your order is shipped.
  • Tracking updates may take 24–48 hours to appear.


 

Customs, Duties & Taxes

 

  • Customers are responsible for any customs duties, taxes, or import fees required by their country.
  • CareSphere1 is not responsible for delays caused by customs clearance.

 


Incorrect Address

  • Please ensure your shipping address is correct at checkout.
  • CareSphere1 is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

 

Lost or Delayed Shipments

  • If your order has not arrived within 30 days, please contact us.
  • We will investigate and provide a replacement or refund where applicable.

 

Damaged Packages

 

  • If your order arrives damaged, contact us within 48 hours of delivery with clear photos or videos.
  • We will arrange a replacement or refund at no extra cost.


 

Contact Us

 

For shipping-related questions, contact us at:

📧 support:-caresphere1@myshopify.com